Refund policy
Returns & Refunds
At Luxury View Finds, we want you to love your purchase. If something isn't right with your order, please contact us through our store contact page so we can assist you.
Standard Clothing Returns
Eligible clothing items may be returned when a return request is submitted within 7 days of delivery.
To qualify, items must be unworn, unused, with original tags attached and in their original packaging.
Return requests must be approved before items are shipped back. Approved returns must be shipped within 7 days of submitting the return request.
Some product categories are not eligible for returns. Please review the exclusions below.
Print-on-Demand & Personalized Products
Because print-on-demand and personalized products are made specifically for each order, we do not accept returns or exchanges for changes of mind, incorrect size or color selections, or buyer's remorse.
If your print-on-demand item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and clear photographs of the issue.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly.
For standard clothing, please report the issue within 7 days of delivery whenever possible. For print-on-demand products, please report the issue within 30 days.
We will review your request and arrange an appropriate replacement, refund, or other resolution when applicable.
Non-Returnable Items
The following items are generally final sale:
-
Personalized or customized products
-
Print-on-demand products without defects
-
Bodysuits
-
Intimates and lingerie
-
Swimwear
-
Jewelry
-
Beauty products
-
Face masks
-
Gift cards
Exceptions apply to damaged, defective, or incorrect items and where required by applicable law.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, incorrect, or applicable law requires otherwise.
Original shipping charges are generally non-refundable unless required by law.
Refunds
Once an eligible return has been received and inspected, we will notify you of the refund decision.
Approved refunds will be issued to your original payment method. The time required for funds to appear depends on your bank or payment provider.
Order Cancellations
Orders may enter processing or production shortly after purchase.
Please contact us immediately if you need to request a cancellation. Cancellations cannot be guaranteed once an order has entered processing, production, or shipping.
Questions
For assistance with returns, refunds, damaged items, or order concerns, please contact Luxury View Finds through our store contact page.